Refund policy

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

Please Note that We donot offer Return For Rudraksha Items, due to its nature except a) Wrong Item sent b) Broken Item Received

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • Invoice;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation